Lead Capture & Conversion are not yet measurable. Form-submit and phone-click event tracking is being added to the site (via GTM). Until that is live, those stages read “pending” — not zero. The 427 “key events” are engagement proxies (time-on-page and pages-per-visit), not qualified leads or conversions. Every stage below is tagged with its data source so no number is mistaken for something it isn’t.